Info - Care & Safety


You will find a Welfare Tents in the Main Arena. Welfare will provide you with information on the site as well as travel.

Lost Children / Young People

Lost children or people will be taken to the Welfare tent. On arrival blank wristbands will be available to write names and phone numbers of parents/carers for children/young people to wear.

If you lose something

If you lose something at the event, please visit the Welfare Tent in Main Arena Field to see if it's been handed in.

Medical Information

We employ a specialised Medical Team for the event. They employ a wide range of health professionals, including doctors, nurses, paramedics and emergency care practitioners.

If you have special medical needs (e.g. if you are diabetic or coeliac) and need to bring in prohibited items to the Festival, we can provide you with a letter of authority. Please email us on

Things you cannot bring

- Glass
- Alcohol
- Candles
- Gas canisters larger than 300g
- Smoke canisters
- Knives
- Illegal substances
- Legal Highs
- Nitrous Oxide
- Laser pens
- Megaphones
- Fireworks
- Flares
- Poles, banners and flags
- Animals (other than registered guide or hearing dogs)
- Any items which may be used as a weapon